Pre-order Info

Understanding Pre-Orders:

Mother Sierra now offers the convenience of pre-orders to address situations where our stock may be temporarily depleted due to high demand and the intricate craftsmanship involved in our handmade products. Pre-order fulfillment durations can vary, ranging from one day to a few months, contingent upon the replenishment of our stock and the destination country for shipping.

• USA Pre-Orders: Anticipate a delivery window of 1-30 days (usually 1-14 days) from the date of your order.

• International Pre-Orders: Expect a delivery timeframe of 7-60 days (usually  7-30 days) from the date of your order.

We appreciate your patience as we meticulously craft each product with love. For any specific requests or details you would like to include with your pre-order, please contact us at support@mothersierra.com.

If you require precise information on the arrival date of your pre-order, kindly email us for assistance.

In the event that you choose to combine your pre-order with an in-stock product, we will initially dispatch the available items. Subsequently, the pre-ordered item will be sent out with complimentary shipping once it becomes available. Your understanding of this process is valued.